Help Center


The time of shipping depends on numerous factors. Accessories usually ship out faster.

My team values value quality over rushing, we apologize for any delays - but we prefer to spend extra time on perfecting your order than doing a rush job.

*Please allow 2-4 weeks for custom shoe orders to be shipped out.

Tracking information will be sent via email after order is shipped out. Each order is started after the order is placed.

**You can select rush shipping if you'd like faster processing for an additional $50.

Are the customs durable?

All customs are made to be durable. Customs should be worn and treated as so, treat your shoes with care!

*They are made with Angelus Paint and a protective coat Is applied to seal the paint. Paint customs are water and scratch resistant.

What is your return policy?

All sales are final.

Refunds will not be given for wrong address entries or stolen packages. Please keep updated with the tracking information to prevent any issues.

Agreeing to purchase any items on this site is agreeing to these terms above.

Can I place a custom order?

Yes, you can! Under the "Contact" section you can make a special custom request.

Make sure you add all necessary details that you would like to include (shoe, size, color way, details). 

Responses should be given within 24-48 hrs.

I customize footwear for toddlers, adults, and athletes as well.

Can I send in shoes that I already have to be customized?

Yes! If you already own shoes that you want customized you can ship them in.

**Shoes must be in good condition and pictures must be sent of them before shipping in!